Good Luck Jeff!

Lately I've been getting a lot of email addressed to Jeff. Ebay auction wins, tech support problems, friendly hello's, etc. Today, I decided to get to the bottom of this. Here is one example and my response:

Dear Jeff

Thank you for contacting the NETGEAR Support Center. We strive to provide the best possible customer service and would appreciate your feedback regarding your recent experience with our Support Center.

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Your last case:
Case No: 2017146
Problem: WGT634U - Online case
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Please take a moment to complete this on-line survey to tell us how your recent case was handled by our support center. Your participation will greatly help us in providing the best support possible. Your responses will be kept strictly confidential.

Please click the following link to access the survey: http://my.netgear-support.com/myNETGEAR/Survey.asp?s=5FD47A0A-6148-4D76-BA6C-F04F6D9E12E3

For future enhanced support needs, you may want to utilize the NETGEAR fee-based Premium Networking Support Service. This service is for advanced feature setup and other non NETGEAR specific networking issues.If you would like to learn more about our fee-based Premium Networking Support Service click here: http://kbserver.netgear.com/kb_web_files/n101262.asp

Regards
Netgear
Customer Service

And my response....

Hi, I am not Jeff. But I have been getting regular updates on his netgear problems from you guys. I think he gave you and several others the wrong email address. I use linksys. Nothing against your guy's product but I don't need support for a product I don't own. At first I thought it was just spam, so my apologies for any spam reports you guys get. When I noticed the "Dear Jeff" I realized it was part of an increasing number of wrongly addressed emails that I have been getting recently. I believe Jeff lives in Lousiana so he may not even have email anymore. Or a house for that matter. Hell, he might even be floating down some river in a wheelchair while rats chew on his eye sockets. I don't know. I only know that he lives there becuase I was also sent Fed Ex tracking numbers for some ebay purchases he made all of which were delivered to some city in Lousiana. Anyways, can you please stop sending me his updates. I really don't care about his problems with his network. And if he lives anywheres near New Orleans, I doubt he does either right now. Thank you in advance, ~Couch.